Cancellation Policy
At Corley Collection, we strive to provide you with the highest quality home furnishings and exceptional customer service. We understand that sometimes circumstances change, and you may need to cancel your order. Please review our cancellation policy below to ensure a smooth process.
Cancellation Window
- Customers may cancel their order within 24 hours of placing it.
- For orders placed on Friday or the weekend, cancellations can be made up until the next business day.
Cancellation Process
To cancel your order, please follow these steps:
- Contact Our Support Team
- Email our Customer Support Team at support@corleycollection.com within the 24-hour cancellation window.
- Include your order number (found in your order confirmation email) and the reason for cancellation in your email.
- Confirmation and Refund
- Our Customer Support Team will confirm the cancellation and provide guidance on next steps.
- If applicable, refunds will be issued to the same form of payment used to place your order.
- Refunds may take 5-7 business days to process and appear in your account.
Questions and Assistance
If you have any questions about the cancellation process or need assistance, please don’t hesitate to contact us.
- Customer Support Email: support@corleycollection.com
We’re here to help and ensure your experience with Corley Collection is exceptional.
Stock and Availability
Not all items are in stock and ready to ship. If timing is important for your order, we strongly encourage you to reach out to our support team before placing your order.
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Check Stock & Availability:
Email us at support@corleycollection.com to confirm the availability of your desired items and estimated shipping timelines.
This proactive step will help ensure a smooth ordering process, especially for time-sensitive purchases.